Becoming a member

  • Hockey

    Sign up guide for ‘Adult’ or ‘Junior’ membership at Isca Hockey Club

    The junior section is full for 2021/22 . Find another another local club here

    The 2021/22 season for renewing membership starts on September 1st 2021. The ClubBuzz System will send you a reminder to set up your subscription for the coming season.

    Please note that all of our committee members and coaches are volunteers and the club is a non profit organisation. So please help us and yourself by reading the following guidelines on how to sign up. We hope that what we’ve produced will answer any questions you may have. As I’m sure you can understand, replying to our 500+ members can be hugely time consuming.

     

    Membership system - Our membership system is provided by ClubBuzz, a platform used by a large portion of hockey clubs in the UK. To become a member of the club the player must complete the sign-up process by following the link below. Only once you have completed the membership form (included in sign up process) and submitted all of your contact details will you be a member of the club.  https://iscahockeyclub.clubbuzz.co.uk/join 

     

    Payments - Membership payments are processed by GoCardless. During the sign up process you will be asked to choose a membership category & process payment. GoCardless is a trusted company who offer safe and secure payments by setting up a direct debit request with your bank account. Isca HC pay GoCardless a membership fee to process our members subscriptions. The process is much quicker than setting up a BACS payment for our members. For our volunteers, the GoCardless system gives us a ‘live’ update of payments which has proved to be a huge improvement on previous years. For more information on GoCardless please visit their website.

     

    We believe that our membership prices are fairly priced for what we offer compared to other local clubs. We offer top quality Facilities & Coaching in the area with a competitive membership subscription rate.

     

     

    To become a member of the club you must; Sign up to the ClubBuzz website, complete the online medical form & set up payment through GoCardless.

    PLEASE ENSURE YOU SELECT THE CORRECT MEMBERSHIP CATEGORY WHEN SIGNING UP OR RE-REGISTERING.

    2 Payment options;


    1 – If you select 'Payment in full' and you do this before 14th November 2021, you will receive a £20 reduction on your End of Season dinner ticket.

    2 – If you select to ‘Pay by installments’, your account will be debited each month for 6 months until your membership has been fully paid.

    If you have not set up a payment or discussed payment options with us by 14th November 2021, you will not be eligible for selection. 

    If you have not set up a payment or discussed payment options with us by 28th November 2021, you will not be eligible to train.


     

    Step-by-step guide of how to sign up for Isca HC membership;

     

    Returning Club Member;

    The ClubBuzz website system is set for the new season to start at the beginning of September.

    Throughout August you will be sent a reminder that the new season is approaching.

    You will receive an email informing you that registration is open to pay membership. This email will contain a one time log in 'token' link. Use this to re-register for the coming season. Please ensure that you check your details and medical history are correct and ENSURE YOU ARE IN THE CORRECT MEMBERSHIP CATEGORY so that you are charged the correct amount.

    Alternatively, log in to the website and follow the steps it takes you through to complee re-registration.

     

    New Member Sign Up 

    Go to the iscahockeyclub website homepage > Contact Us > Join the Club


    Complete the application form and click ‘send enquiry’

    * Applications for Juniors should be made in the childs name with your email/ contact details.

    * Please also make separate application for each child

    
You will now receive an email titled ‘Your application has been received’

    A member of the committee will then ‘accept’ your application (This may not happen immediately as this is a manual job at our end, so please be patient)

    
You will then receive another email titled ‘Complete your registration’

    Click on the link within this email, which will take you to complete the process

    Complete the personal details in full

    Complete guardian details if U18

    Complete medical records accurately

    At this point you can choose the membership category that suits your situation. 

    Please choose accurately and honestly from the list provided. 

    Please refer to the membership categories listed below.

    
Click on ‘Change category’ in red to choose from one of the following categories;


    Set up one of the 2 GoCardless payment plans;

    1 – Payment in full

    2 – Pay by installments

     

    When setting up payment, the GoCardless system will mention that you are setting up a direct debit. GoCardless use this process to request money from your account and will only take the amount for the membership category which you have selected. 

     

    To complete sign up;

    Click to confirm your personal details are correct

    Choose a username & password (To strengthen your password use UPPER & lower case text, include numbers & special characters) 

    Confirm password

    Nominate security question

    Enter a security answer

    
MAKE SURE YOU MAKE A NOTE OF ALL YOUR LOGIN DETAILS!!


     

    Membership Categories

     

    Adult Full

    £360

    Student / Apprentice League player

    £286

    U18 League player

    £286

    Junior Standard

    £135 + £5 per EHC match, £12 per adult match (up to 6 matches) 

    Junior Sessional (U8 & U18)

    We are no longer offering the sessional rate. Partly because it is difficult to manage, but also because we now have a waiting list and it seems fairer to prioritise children who will attend regularly rather than the really young ones who are not quite ready to commit to coming every week.

    Adult Full GK

    £216

    Student / Apprentice League GK

    £145

    U18 League GK

    £145

    Adult Occasional Player

    £53 + £12 per match (up to 6 matches)

    Adult Master

    £257

    Adult Occassional (EH Cup Only) 

    £25 (+ £12 per match)

    Adult Training 

    £125 (+ £12 per match)

    Non Playing Officials & Honorary members 

    Free

     

     

    Description of Membership Categories;

     

    Adult Full: £360 

    Adult Full Membership is for all members who train and play league fixtures on a weekly basis. The majority of our members are in this category. It includes club membership, weekly training and match fees, match teas for home fixtures, travel cost for the driver of a full car of players when they drive to and from an away fixture. It works out at around £15 per week if you spread the cost across the whole season.

     

    *Please note that the ClubBuzz system automatically allocates members into a ‘junior’ or ‘adult’ category according to age (under or over 18 years). This is why we have had to create 2 categories for Student/ Apprentice & U18 League players

    Student / Apprentice League player: £286

    This category is for students and those on apprentice training courses. Applies to all ages and those returning home from university can automatically use this method for one year. Student / apprentice league player gets all the benefits of a full member.

     

    U18 League player: £286

    This is for juniors under the age of 18 who train and play with adult teams.

    Includes match fees for junior and adult matches.

     

    Junior Standard: £135 + £5 per EHC match

    This includes club membership & junior training sessions throughout the season which runs from August through to the end of March. This does not include summer camps.

    If the junior plays in adult league matches, these cost the same as an adult occassional player at £12 per match (up to 6 matches)

     

    Adult Full GK: £216 

    Adult Full GK is for goalkeepers who train and play league fixtures on a weekly basis. It includes club membership, weekly training and match fees, match teas for home fixtures, travel cost for the driver of a full car of players when they drive to and from an away fixture and a discount due to the expense of buying goalkeeper kit.

     

    *Please note that the ClubBuzz system automatically allocates members into a ‘junior’ or ‘adult’ category according to age (under or over 18 years). This is why we have had to create 2 categories for Student/ Apprentice & U18 League GKs.

    Student / Apprentice League GK: £145

    This category is for students and those on apprentice training courses. It applies to all ages and those returning home from university can automatically use this method for one year. Student/ apprentice league player gets all the benefits of a full member.

     

    U18 League GK: £145

    This is for junior GKs under the age of 18 who train and play with adult teams.

    U18 league player gets all the benefits of a full member.

     

    Adult Occasional Player: £53 + £12 per match (up to 6 matches)

    This is for Adult members who know they will only play occasionally. This method includes all of the benefits of being a full member on the weeks they play only.

     

    Adult Master: £257 (Over 60)

    This is for Adult masters who are over 60 who play in league fixtures. This category also receive all benefits of being a full adult member

     

    Adult Occassional (EH Cup Only)       £25 (+ £12 per match)

    This Category is for Adult members who play in the England Hockey Cup only. Not for adult players who play regular league matches.

     

    Adult Training £125 (+ £12 per match)

    This category is for adult members who train on a regular basis but can't play. On the occasions that they play a game it is £12 per fixture just like an adult occasional player.
     



    Previous membership process for comparison.

     

    Membership System - Membership Secretary had to print membership forms, actively take them up to the range of different training sessions across the week and try to get 500+ people to remember to complete the forms and bring them back to the next session. A relentless process of chasing people which would take weeks and still people would fall through the net. This is now all done at sign up through ClubBuzz

     

    Payments - Previously, our membership secretary had to take every single payment entry off the bank statement and formulate a spreadsheet of who had paid what. The membership secretary was expected to know what category every member was in. There was no set payment structure like we have now (either in full or in 6 equal payments across 6 months) so some members would pay random amounts. The whole process of getting the statement from the treasurer, filtering the information out, realising that someone hadn’t paid could take a few days. So just chasing one person would take ages. With 500+ playing members, you can imagine, the scale of admin this produced for the membership secretary. It was a ridiculous task for one person to achieve in a voluntary role.

     

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